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Technical Support

Welcome to our technical support section. UCAS is committed to provide high-quality products and high-quality support and service to our customers. UCAS offers a full spectrum of support including:

• Pre-sales product support • Product application support • Educational services/technical training • Post-sales technical support • Product repair and upgrade services

Support Contact:

UCAS support can be contacted by email, by phone, by Video conference, or filling out an on-line support request form.


EmailThe UCAS Support team can be contacted by email. Be sure to include your name, company, phone number, which product you are working with, and a description of the problem. UCAS will contact you shortly with an answer.
Email: support@ucastech.com
PhoneThe UCAS support is available directly by phone. UCAS phone support is available from 9 am to 6 pm GMT
Phone: +86-10-62566794
VideoThe UCAS support is available directly by video. UCAS video support is available from 9 am to 6 pm GMT
Skype ID: web.ucas



Online Contact

Please fill out the technical support form with the requested information and a description of the problem you are encountering. UCAS will contact you shortly with an answer. Submit a Support Request

  • First Name*
  • Last Name*
  • Company*
  • Street Address*
  • Address Line 2*
  • City*
  • State / Province / Region*
  • Postal / Zip Code*
  • Country*
  • Email*
  • Phone*
  • Message*
  • Description of Technical Issue*
  • Product Part Number*
  • Verify Code * Get a new one